Easy and free return
ORDERS MADE BEFORE OCTOBER 30TH 2017
If you've made an order before October 30th 2017, you can check the delivery and request a return by clicking here
ORDERS MADE FROM OCTOBER 30TH 2017We're confident you will be happy with your purchase, however we understand you may sometimes need to return something. That's why we make sure it's as easy and free.
You have 14 days to try on your items in the comfort of your home. Please take care not to damage the items in any way, and do not remove any tags, accessories or security seals until you have decided to keep them - we cannot accept any returned items that don't meet these requirements.
If you decide you want to return one or more items, simply follow these easy steps within 14 days from delivery. If you need assistance, contact us.
Carefully pack the items you wish to return in the original box (or a similar, sturdy box).
Attach the printed Return label you received with your order so it's clearly visible, covering any existing labels.
Contact UPS at:
03457 877 877
to arrange a pick up date or to find your nearest drop-off location.
Please note that return shipping is free only if you use UPS for your return.
Leave your return with the courier or at a designated drop-off location
Please make sure this is within 14 days from the delivery date of your order.
As soon as we receive your return, we will check the items and send you an email to confirm the return has been accepted.
Your refund will be issued using the same payment method you chose for your order. We will do our best to process it as quickly as possible.