TERMS AND CONDITIONS
“THE COLORS CLUB”

 

 

 

PROMOTOR
Benetton Group S.r.l., with registered office at 1 Villa Minelli, 31050 Ponzano (TV) – Tax ID and VAT no. 03490770264.

 


DELEGATED ENTITY
Pragmatica Plus S.r.l., with registered office at 5 Galleria dei Legionari Trentini, 38122 Trento (TN) – Tax ID and VAT no. 02471610226 – www.pragmatica.plus - info@pragmatica.plus.

 


TERRITORY
United Kingdom.

 


PARTICIPANTS
The promotion applies in United Colors of Benetton and Undercolors of Benetton stores in the aforementioned territory which are participating in The Colors Club initiative, and which display the relevant advertising material. 
The full list of participating stores can be viewed at www.benetton.com.
The www.benetton.com website is also considered to be a participating store for users residing in the territory stated in the previous section.

 


DURATION
This promotion runs from 12 June 2024 to 31 May 2025.

 


TARGET GROUP
This promotion is only open to customers of 16 years of age and over who are consumers (as defined in article 3, clause 1, letter A) of legislative decree no. 206/2055) already in possession of a physical or digital Family Card or a Colors ID, or who obtain one in the promotional period after registering at a United Colors of Benetton or Undercolors of Benetton point of sale, or online at www.benetton.com.
To benefit from this promotion the aforementioned customers must register for The Colors Club initiative, agree to its terms and conditions and give their consent in order to participate. Customers who already have a physical or digital Family Card do not have to register again as they will be able to access the new promotion automatically, with the Colors ID corresponding to their Family Card number.
Employees working directly in stores or franchisees associated with the Promoter are excluded from registering for The Colors Club and taking part in this promotion as they are prohibited from obtaining a Colors ID.

 

 

PROMOTIONAL BRANDS AND PRODUCTS
The products in the promotion are all items from the United Colors of Benetton collections of clothing and accessories for adults and children, and the Undercolors of Benetton and Sisley Young collections, (hereinafter promotional products).

 


REGISTERING FOR THE CLUB AND ACTIVATING THE COLORS ID
This promotion is only open to customers who agree to the contractual conditions stipulated in The Colors Club loyalty scheme.
Customers can register for The Colors Club scheme free of charge at any participating United Colors of Benetton or Undercolors of Benetton store, where the staff will enter customer details on a dedicated portal, or by visiting the www.benetton.com website and completing the relevant form in the LOGIN/CREATE ACCOUNT section.
When registering, in-store customers will receive a text message containing a link to click on and activate their Colors ID. They will subsequently also receive an e-mail with a link to click on to activate their online account and log into the My Area section at www.benetton.com. Customers who register online will receive an e-mail directly with a link to click on to activate their Colors ID and their online account.
Note that the Colors ID cannot be used to take part in this promotion if it has not been activated.
If customers already have a physical or digital Family Card, the Colors ID will correspond to the Family Card number.

 

 

PROCEDURE
Between 12 June 2024 and 31 May 2025, customers who demonstrate membership of The Colors Club before completing purchase transactions at the point of sale will be able to collect DOTS (points) based on the purchases made, and achieve the Statusthat will allow access to certain Benefits, as outlined below.
Customers will receive 1 DOT for every full euro spent on purchasing Promotional Products.
Example:       total purchase amount of GBP 1,00 = n. 1 DOT;
total purchase amount of GBP 1,50 = n. 1 DOT;
total purchase amount of GBP 3,90 = n. 3 DOT and so on.
To accumulate DOTS (points) on their purchases, customers must:

  • provide their details at the point of sale (surname, mobile number or e-mail address provided when registering) before the sale transaction is complete, when purchasing from a United Colors of Benetton or Undercolors of Benetton store;
  • log on to their account if purchasing from www.benetton.com, before making any purchases; if customers do not log on to their account, any purchases made will not accumulate DOTS and will not be considered in this promotion.

 

The final total on the receipt/order will be taken as the relevant amount when crediting DOTS, i.e. the actual amount paid net of reductions, discounts, vouchers and similar means of payment.
Excluded from the promotion are all products which existing legislation stipulates shall not be included, therefore such items cannot accumulate DOTS.
DOTS given for purchases made with the same Colors ID in different participating stores and/or via the website are added together automatically.
DOTS accumulated by a customer who has registered for the promotion, but who holds more than one membership account each with a number of DOTS, cannot accumulate DOTS from more than one account (e-mail address prevails).
When a purchase is made from a participating store, DOTS awarded are uploaded immediately, unless there are any system issues. Customers can view their DOTS balance in the My Area section at www.benetton.com and via the UCB Benetton app, updated the day after the purchase was made.
In the case of purchases made from www.benetton.com, DOTS accrued will be frozen until the end of the return period, then those relating to goods that have not been returned will be converted to 'actual' DOTS. The actual DOTS awarded will be credited automatically to the customer's Colors ID.
If a transaction is made without logging on and/or completing the aforementioned process, the purchase will not be linked to the relevant profile and no DOTS will be credited.
Without personal ID information the corresponding DOTS will be lost, and once a receipt has been issued and the transaction completed on the website they can no longer be credited.
Requests to credit DOTS after the purchase procedure has been completed will not be accepted; requests to credit DOTS for purchases made before registering for club membership will not be accepted.
Extra DOTS may also be earned through special initiatives that will be communicated as they arise via digital communication channels in the My Area section at www.benetton.com and on the UCB Benetton app.
Customers can benefit from the promotion at different levels defined on the basis of the number of DOTS earned. Each status awards discounts, vouchers and various rewards as outlined in the ‘Description of Benefits’ section.
Unless communicated otherwise during the promotion as per the methods used to communicate with the public, once the promotion has ended any unused DOTS will become invalid and cannot be exchanged for cash, converted into other formats or used at a later date in any other promotions.

 


ADDITIONAL DOTS AWARDED
Customers can receive DOTS in addition to those awarded on purchases by completing the actions outlined below, which are not based on chance and/or ability and/or ranking:

  • Colors ID activation bonus = 5 extra DOTS (one-off amount) for customers who register for The Colors Club and activate their Colors ID by clicking on the link sent via text or e-mail received shortly after registering;
  • Online account activation bonus = 5 extra DOTS (one-off amount) for customers who register and activate their online account at www.benetton.com.
  • Thank You Bonus = 10 extra DOTS (one-off amount awarded only at the start of The Colors Club initiative, therefore on 12 June 2024) for customers who have been registered members for at least 5 years.

The promoter reserves the right to offer participants better conditions, such as special initiatives, even for a limited period, which award additional DOTS for purchasing certain products, including in specific combinations, double DOTS and/or additional DOTS on the basis of various promotional/marketing initiatives, including accelerators for accumulating additional DOTS or during particular promotion periods. Customers will be made aware of these conditions via the methods used to communicate the main promotion.

 


DESCRIPTION OF BENEFITS
On reaching specific amounts of points, every member will be able to access the relevant level and benefits for that amount, without having to submit a request. The following benefits are provided:

STATUS 1 - FAN

No. of DOTS: 0-199  
  • Welcome Bonus: 15% discount awarded if Customers complete the procedure to join The Colors Club by clicking on the link in the text or e-mail received immediately after registering and make one purchase within at least 14 days of activating their Colors ID - the discount is valid for 60 days after it is issued and can only be used for one transaction issuing one receipt for purchases made at participating stores.
  • Birthday Bonus: the date of birth provided when registering for the initiative applies.   15% discount valid for 14 days after it is issued or 1 week prior to, and 1 week after, the date of birth entered when registering for the initiative. It can only be used for one transaction issuing one receipt for purchases made at participating stores and at www.benetton.com. The Promoter reserves the right to check the validity of the details entered and to ask to see an ID document if necessary. The discount will become invalid if incorrect or false information is provided.
  • Exclusive access to dedicated promos (e.g. early access to sales, special promotions etc.).

 

STATUS 2 - FRIEND

No. of DOTS: 200-599
  • Welcome Bonus: 15% discount awarded if Customers complete the procedure to join The Colors Club by clicking on the link in the text or e-mail received immediately after registering and make one purchase within at least 14 days of activating their Colors ID - the discount is valid for 60 days after it is issued and can only be used for one transaction issuing one receipt for purchases made at participating stores.
  • Birthday Bonus: the date of birth provided when registering for the initiative applies.   15% discount valid for 14 days after it is issued or 1 week prior to, and 1 week after, the date of birth entered when registering for the initiative. It can only be used for one transaction issuing one receipt for purchases made at participating stores and at www.benetton.com. The Promoter reserves the right to check the validity of the details entered and to ask to see an ID document if necessary. The discount will become invalid if  incorrect or false information is provided.
  • Standard discount voucher for €10.00: issued automatically on reaching 200 DOTS. It is valid for 60 days after being issued, subsequent to the purchase that enabled the Status to be reached, and can be used for a minimum transaction amount issuing one receipt (items at full price) that is equivalent to at least double the value of the voucher for a purchase made at participating stores or at www.benetton.com. On reaching 200 DOTS they will automatically be converted to discount vouchers and deducted from the total; however, Customers will maintain the Status reached provided they make at least one more purchase in the year. Customers will downgrade to Status 1 if they do not make at least one purchase for 12 months.
  • Exclusive access to dedicated promos (e.g. early access to sales, special promotions etc.).

 

STATUS  3 - FAMILY

No. of DOTS: 600 ore more
  • Welcome Bonus: 15% discount awarded if Customers complete the procedure to join The Colors Club by clicking on the link in the text or e-mail received immediately after registering and make one purchase within at least 14 days of activating their Colors ID - the discount is valid for 60 days after it is issued and can only be used for one transaction issuing one receipt for purchases made at participating stores.
  • Birthday Bonus: the date of birth provided when registering for the initiative applies.   20% discount valid for 14 days after it is issued or 1 week prior to, and 1 week after, the date of birth entered when registering for the initiative. It can only be used for one transaction issuing one receipt for purchases made at participating stores and at www.benetton.com. The Promoter reserves the right to check the validity of the details entered and to ask to see an ID document if necessary. The discount will become invalid if  incorrect or false information is provided.
  • Standard discount voucher for €15.00: issued automatically on reaching 200 DOTS. It is valid for 60 days after being issued, subsequent to the purchase that enabled the Status to be reached, and can be used for a minimum transaction amount issuing one receipt (items at full price) that is equivalent to at least double the value of the voucher for a purchase made at participating stores or at www.benetton.com. On reaching 200 DOTS they will automatically be converted to discount vouchers and deducted from the total; however, Customers will maintain the Status reached provided they make at least one more purchase in the year. Customers will downgrade to Status 1 if they do not make at least one purchase for 12 months.
  • Exclusive access to dedicated promos (e.g. early access to sales, special promotions etc.).

Note that every 200 DOTS reached will be converted automatically into standard discount vouchers (relating to the Status achieved) and deducted from the “POINT balance available”. However, a “POINT counter” will log the total DOTS reached during the promotion period, thus enabling customers to maintain their Status reached provided that they make at least one purchase every 12 months; if customers make no purchases in this period the account will be downgraded to Status 1.
In addition to the benefits/discounts/vouchers specified in this document of terms and conditions, during the promotion the Promoter reserves the right to provide different additional benefits/discounts/vouchers, which will be communicated to customers via the most appropriate means and using the same methods as those for the main Promotion.
Statuses can also be reached by making several purchases with separate receipts, as long as customers give their personal details at the point of sale, provide their Colors ID or e-mail address, or enter these details as a logged-in user if purchasing online. In such cases, the DOTS accumulated in separate transactions will be stored with their Colors ID until the aforementioned Statuses are reached.

 


USING YOUR BENEFITS
Participants can use their discounts/vouchers once 48 hours have elapsed since the accrued DOTS are released and the resulting Status is reached; this can be viewed in the My Area section at www.benetton.com or on the UCB Benetton app, or it can be requested at in-store points of sale.
Standard discount vouchers

  • on reaching 200 DOTS, the discount voucher relevant to the Status obtained will be sent automatically to the e-mail address provided by the customer when registering; the voucher can also be viewed in the My Area section at www.benetton.com and on the UCB Benetton app;
  • standard discount vouchers can only be redeemed when purchasing other full-price items from the United Colors of Benetton, Undercolors of Benetton or Sisley Young collections of clothing and accessories for adults and children from Stores participating in the promotion or online at www.benetton.com;
  • to use the standard discount vouchers in-store, customers must provide their e-mail address or Colors ID at the point of sale; to use them online at www.benetton.com customers must log in and select the discount voucher in the basket before proceeding with the payment;
  • standard discount vouchers cannot be split or used to purchase items in sales or other promotions, cannot be exchanged for cash, can only be used once, and will not generate change when tendered against a purchase not reaching the full value of the voucher;
  • the standard discount vouchers in this promotion (The Colors Club) can be combined in the same transaction in the case of a minimum purchase amount equivalent to double their combined value (e.g. a voucher for €10.00 and a voucher for €15.00 can be used together on a minimum purchase amount of €50.00);
  • the standard discount vouchers in this promotion cannot be combined with discount vouchers in previous promotions, or with other promotions regarding The Colors Club or other discounts awarded in the promotion.

If a customer makes a purchase using a Standard Discount Voucher and then returns the goods, the refund will be for the net discount value and the voucher cannot be transferred (and will therefore be classed as used). Online returns result in amounts being reimbursed, whereas in-store returns result in an exchange for goods of an equivalent or higher value.

 

Birthday Bonus and Welcome Bonus percentage discounts

  • on reaching the Status (as shown above), the relevant Discount will be communicated to the e-mail address specified by the customer when registering and will also appear in the My Area on benetton.com and the UCB Benetton app;
  • each Discount can only be redeemed to purchase (at full price) other items from the  United Colors of Benetton collections of clothing and accessories for adults and children, and Undercolors of Benetton and Sisley Young collections,  either in participating stores or on the  benetton.com website (Birthday Bonus) or in the participating stores (Welcome Bonus);
  • to use the discount voucher in-store, customers must provide their e-mail address or Colors ID at the point of sale; to use them online at www.benetton.com customers must log in and select the discount voucher in the basket before proceeding with the payment;
  • discounts cannot be used to purchase items in sales or other promotions, cannot be split and cannot be exchanged for cash; they can only be used once and cannot be combined each other or with other promotions or Discounts awarded in the promotion. 

Customers participating in the promotion are responsible for requesting to use their discounts/vouchers; if customers do not exert this right within the timescales specified in this document, the Promoter cannot be held liable for customers losing their entitlement.

 


ADVERTISING AND PUBLISHING RULES
This promotion will be communicated in participating stores and on the benetton.com website.
The official version of this promotion, containing the terms and conditions, is kept at PRAGMATICA PLUS S.r.l., with registered office at 5 Galleria dei Legionari Trentini, 38122 Trento (TN) – Tax ID and VAT no. 02471610226 - info@pragmatica.plus, as the party delegated by the promoter to hold the documents thereof.
An excerpt copy, identical in content, will be posted on the benetton.com website and made available at the participating stores. In order to safeguard the rights acquired by the participants, any changes made to this document during the course of the promotion will be communicated in advance to Customers using the same means of communication applying to this document.

 


FINAL REGULATIONS

  • By taking part in the promotion, Customers agree unconditionally to the terms stated in this document.
  • Participation in the promotion is optional and free of charge, except for Internet connection costs as stipulated by the User's provider.
  • The Promoter cannot be held liable for any issues relating to access, malfunction or difficulty that could prevent the User from accessing Internet services and participating in the promotion.
  • Personal details belonging to participating customers will be processed in accordance with EU Regulation no. 679/2016 (General Data Protection Regulation), which can be consulted on the website when registering.
  • BENETTON GROUP S.r.l. reserves the right to stop customers from joining the initiative if they do not use their Colors ID in compliance with the terms in this document, or have accrued DOTS fraudulently, or in any other instance of illegitimate conduct.
  • BENETTON GROUP S.r.l. cannot be held liable for technical issues of any kind that may interfere with Vouchers/Discounts reaching customers via e-mail (e.g. spam filters) or prevent customers from visiting www.benetton.com to complete the registration process.
  • It is the responsibility of customers to ensure that their e-mail address is operating properly. BENETTON GROUP S.r.l. cannot be held liable for e-mails that do not reach recipients due to third-party reasons or if customer inboxes are full.

 

 

DATA PROCESSING
Details gathered during this initiative will be processed in accordance with EU Regulation no. 679/2016 (General Data Protection Regulation), according to the timescales stated in the information provided when activating the Colors ID.