Customer Service
Payment
To make sure your online shopping experience is effortless and safe, we offer various payment methods to choose from.
All transactions on our website are safeguarded by the most advanced technological systems available: all transactions are processed by a secure online payment gateway, which transfers the payment information using the highest safety standards. Your personal data and payment information is encrypted to ensure that your data is completely unreadable to third parties.
After completing your purchase, we will send you a summary of your order via email. Remember that you can check the status of your order at any time through your account or by contacting our Customer Care.
Credit, debit or prepaid cards
We accept the following cards: Visa, Mastercard, American Express, Diners Club, Maestro; Discover, JCB
All you need to do is enter your credit card number and card holder information. We will also request the CVV/Security code, which is a three or four digit code printed on your card - this is for additional safety and ensures you are actually in possession of your card.
Klarna
Buy now and pay later. With Klarna it's possible to split the total purchase into three convenient instalments without interest. Use a debit or credit card under your name. The first payment occurs upon order confirmation. The next two payments are automatically charged 30 and 60 days after the initial payment. You'll be informed before each payment.
Clearpay
Buy now and pay later, always interest free. Clearpay allows you to split your purchase into 4 payments, due every 2 weeks. The first payment is made at the time of purchase. To use Clearpay you must be a UK resident (excluding Channel Islands), aged 18 or over, have a UK payment method (e.g., debit or credit card or any other card accepted by us), a UK billing address and a valid email address and UK mobile number.
PayPal
With PayPal you can pay online at no additional cost, and without sharing your personal data. If you don't have a PayPal account, you can easily create one during your first purchase.